Terms & Conditions

Welcome to Atul Taxi Service. By booking a ride or using our website, you agree to the following terms and conditions. Please read them carefully before making any booking.

1. Booking & Confirmation

• All bookings can be made through our website, phone, or WhatsApp.

• Bookings are confirmed only after receiving a confirmation message or call from Atul Taxi Service.

• Customers must provide accurate pickup and drop details at the time of booking.

2. Payment Terms

• Payments can be made in cash, online transfer, or digital wallets as accepted by Atul Taxi Service.

• Advance payment may be required for certain bookings or outstation trips.

• Toll, parking, and state taxes (if applicable) are to be paid by the customer unless stated otherwise.

3. Cancellation & Refund

• Cancellations made within 24 hours of travel time may incur a cancellation charge.

• No refund is applicable once the journey has started.

• In case of any refund, it will be processed within 5–7 working days.

4. Vehicle & Driver Policy

• All vehicles are well-maintained and driven by licensed, experienced drivers.

• The customer is responsible for their personal belongings. Atul Taxi Service will not be liable for any loss or damage.

• The driver reserves the right to refuse service in case of misconduct or unsafe behavior by passengers.

5. Travel & Time Policy

• The travel time mentioned during booking is estimated and may vary due to traffic or weather conditions.

• Night driving charges may apply between 10:00 PM and 5:00 AM.

• Any extra hours or kilometers beyond the booking limit will be charged as per company rates.

6. Liability

• Atul Taxi Service will not be responsible for delays due to traffic, road conditions, or unforeseen circumstances.

• We are not liable for any indirect, incidental, or consequential damages during the journey.

7. Privacy Policy

• Customer information shared during booking is kept confidential and used only for providing service.

• We do not share your data with third parties without consent.

8. Amendments

• Atul Taxi Service reserves the right to modify these Terms & Conditions at any time without prior notice.

• Continued use of our services after updates constitutes acceptance of the revised terms.